TM Gym

-Update-

We have now fully swapped over to the new system and using London & Zurich for DD collections. This post is split into 4 parts.

1. Gym Access
2. How to Sign up
3. Missed payments
4. Previous/Future Cancellations

1.
With the swap complete, it’s now QR code on the app or green fobs to sign in/access the Gym. The app is called ‘Clubright’ download from the App Store.

The QR code works like a barcode, you have to show it to the small camera on the front door about 30cm away (elbow to hand length).

Key fobs need to be pressed to the small X on the reader and held for a second for it to work.

If your having problems with accessing the Gym please get in touch so we can fix asap.

2.
If you’re new to the Gym or returning, the easiest way to sign up is via the website www.tmgym.co.uk. Create a profile on clubright, download the app and then select your membership to sign up with. You can also sign up in the Gym.

3.
If you have a missed payment for what ever reason, you can pay for this via the app to bring your membership back up to date. You can also do this in the Gym.

4.
If you have previously cancelled your membership while we used Ashbourne, you may get an email regarding this saying you missed a payment. Please ignore this, your membership has been cancelled.

To cancel direct debits moving forward. Please cancel direct at your bank/bank app. Once done send us an email so we can update our records.

TM GYM | Get Fit Today – Join Now TM GYM offers comprehensive fitness facilities, classes, and personal training in Barnstaple. Join us for a complete workout experience with modern equipment and expert support.

Monday 1st June

We will be staffed 9am - 8pm, there are also no morning classes.

Sorry for any inconvenience

Team TM

Bank holiday Monday we will be staffed 9-12pm

24h Key fob/app access like normal

-App update-

The new app is now live and working well for gym access, class bookings and membership management.

If you haven’t downloaded the new app, please download it from the App Store and enter your email. The app is called ‘Clubright’.

Key fobs are also available, please see a member of staff for one of these.

With the new app we are also swapping direct debit companies. Emails have been sent regarding this new setup.

Any questions please ask

New Key Fob/QR sign in system

We have a new sign in/class booking system. The wallet passes and TM GYM branded fobs will soon be leaving us in place of the ‘Clubright’ App with QR code or old-style key fobs.

Can all members please download the ‘Clubright’ app from the app store to your phones. This app allows you to sign in, update/manage your membership, book in for classes and pay for supplements. Once you download you just enter your email and it will link you to the Gym.

For those not wanting to use the app for signing in, we can still use the old style key fobs (See Pic). But we need to manually add these fobs to the new system so please see a member of staff or message us with the number on the back on the fob and the full name on the account.

Your direct debits will also be swapped over from Ashbourne to Clubright in the coming weeks, there is nothing you need to do for this.

The old wallet passes are still active while we transition over, so keep this on your phone while we workout any problems. Hold your phone away from the QR scanner and move it closer until you hear a beep or the light turns green.

https://app.clubright.co.uk/MemberArea/AppRedirect

If you can’t get the QR to work, please get in touch, thank you.

app.clubright.co.uk The ClubRight member app, available on Android and iOS, allows members of clubs using the ClubRight member management system to make changes to their membership, purchase credits and book classes

Don’t forget we are unmanned from 6pm on Fridays.

Meaning 18+ only for access with active memberships after that time.

Thank you

Good News!

We are expanding the Gym! TM Gaming is moving to its new location on The Strand meaning TM Gym can expand upstairs next door. The shop will be moving in a couple weeks time, then building works can commence.

Pictures show the new layout plan once we expand. The downstairs is pretty much all moving around so that we get more of everything:
- More weight benches for the dumbbells and space
- Extra room around the Olympic lifting stations
- 20 people per class (spin remains the same for now)
- 2 extra toilets (one in the studio room at the back)
(some machines missing/different as the design program didn’t have them)

Changing rooms are be revamped and slightly shuffled round at the end of April so there will be a bit of disruption to these areas. But there will be an alternative toilet available during this.

We also have a large order of new weight machines and treadmills on its way in a couple months time for the whole of upstairs including Tricep, bicep, 4 station pulldown and leg press.

There will be a week of disruption for the changing rooms.

One day/afternoon for all the new equipment to be installed up stairs

One weekend where we rearrange the rooms downstairs.

The Gym will remain open for the whole thing, but some rooms will be closed during these swap around.

Along with all of this we also have a new App to replace the wallet pass entry. Links for this and more information will follow soon. Key fobs will also be available.

Team TM

Easter weekend staffed hours

Friday 10am - 5pm
Sat 9am - 12pm
Sunday no staff
Monday 9:30am - 1pm

24h access for 18+ like normal

Tonight we will only be staffed until 6pm

Thank you

-Wallet pass entry-

To use the wallet pass entry, make sure you follow these steps for it to work.

1. Have the pass downloaded to your wallet from the email sent to you via Ashbourne (this is not the app)

2. Open the wallet and select your TM GYM pass

3. Authorise the pass with Face ID, code or finger print

4. Present the top back part of your phone to the reader (not screen to reader)

5. The door should then unlock if you have an active up to date membership.

If you are having trouble getting the wallet pass to download or using it to access the Gym, please get in touch and we can help get it working.

We can also issue out new style keys fobs for those not able to get this to work.

Everyone with a membership will need a wallet pass or new style fob. A turnstile is being installed in reception in a couple months time, old fobs are not compatible with the new system.

Team TM