17/09/2026
Update 4.20pm: All services have now been restored. Should you still experience problems please speak to us via website chat so we can check and assist you. We are sorry for the inconvenience caused. Thank you goes to our technicians on site!
Update 4pm: Our services have started to be restored gradually. All services across all locations should be expected to be restored by 5pm.
We’re currently experiencing a service outage due to a damaged fibre cable by third parties, affecting customers in Zabbar, Xghajra, Kalkara, Birgu, Bormla, Isla, Marsascala, Tarxien and parts of Fgura. Our team is on it and working to get everything fixed as quickly as possible. We're sorry for the inconvenience.
Please remember that calls to 112 (fire, ambulance, police) are designed to work from mobiles throughout any service interruption.