WSAH-Wiltshire Support at Home

🌟 With Thanks 🌟

Last week, our West Team were incredibly touched to receive a beautiful bouquet of flowers and a heartfelt thank you card from a customer's family.

This thoughtful gesture was given in recognition of the support, compassion and reassurance the team provided during a particularly difficult time. It serves as a powerful reminder of the difference our colleagues make every day, supporting customers and their loved ones when they need it most.

Our Senior Support Worker Catherine and Occupational Therapist Phillipa were thrilled to receive the gifts pictured below.

We would like to extend our sincere thanks to our colleagues in the Reablement Service and our dedicated team members for their ongoing commitment, care, and kindness. We are also grateful to the family for taking the time to express their appreciation. 💙

🌟 Wiltshire Support at Home Appreciation Award 🌟

Aidan has received the North Urgent Care and Telecare Response appreciation award in June for his flexibility and commitment to the service, Thankyou Aidan for always being flexible ensuring our customers receive quality support!!

📢 Join Our Team as a First Responder – Wiltshire Support at Home 📢

Are you passionate about helping others and looking to start or develop your career in care?

At Wiltshire Support at Home, our First Responders play a vital role in supporting people to remain independent in their own homes. Working across the South of Wiltshire, you'll be the first point of contact for customers following hospital discharge or through our Urgent Rapid Response service.

💙 What does a First Responder do?
✅ Meet customers and complete their initial assessments
✅ Create bespoke, person-centred support plans focused on individual goals and outcomes
✅ Assess needs and identify the right support for each customer
✅ Support with personal care, meal preparation, and daily living activities when required
✅ Help customers regain confidence, independence, and wellbeing

📍 Location: South Wiltshire (Salisbury Hub)
⏰ Hours: 37 hours per week
💰 Salary: £27,254 - £28,598 per annum
➕ Plus 10% unsocial hours enhancement

🌱 Grow your career with us Whether you're new to care or looking for your next challenge, we invest in our people. We offer:

✔ NVQ Apprenticeships
✔ Ongoing training and development
✔ Practice-based learning and skills development
✔ Opportunities to progress within the organisation

📢 Rolling Advert – Apply Today! We review applications and interview candidates weekly. This vacancy will close once sufficient applications have been received, so don't miss your opportunity to join our dedicated team.

https://orlo.uk/VrLJ7

👉 Make a difference every day. Apply now and start a rewarding career supporting people across Wiltshire.

🎉 Celebrating Five Years of Wiltshire Support at Home 🎉

Yesterday, our celebrations continued as our North & West teams came together to mark an incredible milestone – five years of Wiltshire Support at Home.

We were proud to recognise those dedicated team members who have been with us since the very beginning. Their commitment, passion, and hard work were honoured with five-year service certificates as a small token of our sincere appreciation.

Of course, no celebration would be complete without recognising the wider team. Colleagues who have not yet reached the five-year milestone were also presented with certificates in recognition of their valuable contributions. Every member of our team plays an important role in the difference we make each day.

It is thanks to our loyal, compassionate, and dedicated staff that Wiltshire Support at Home has grown into the service it is today, supporting people across our community to live well and independently at home.

We were also delighted to welcome Kerry and her baby to the celebration. Kerry played a key role in helping to establish Wiltshire Support at Home and has been instrumental in its success over the years.

Here's to everything we have achieved together so far, and to many more years of making a positive difference in people's lives!

💙

☀️🚨 Red Hot Weather Alert: Stay Safe & Well 🚨☀️

With extreme heat conditions in place, it’s important we all take extra care to protect our health and wellbeing. 💙

For our customers:

🌡️ Keep your home cool – close curtains during peak heat
💧 Drink plenty of water regularly
🍽️ Eat light meals and avoid alcohol or excess caffeine
📞 Keep your phone nearby and charged
👀 Let us know if you feel unwell, dizzy, or overly tired

For our dedicated care staff:

🚗 Plan journeys carefully and take regular breaks
💧 Stay hydrated throughout your shift
🧴 Use sunscreen
☀️ Avoid prolonged time in direct sun where possible

💙

📚 Moving & Handling Training – Keeping Safety First 📚

This week, Senior Support Workers Gemma and Catherine delivered our annual Moving and Handling refresher training to colleagues across Wiltshire Support at Home and Reablement.

Regular refresher training is essential to ensure our teams continue to use safe, effective techniques when supporting our customers.

These sessions help reinforce best practice, build confidence, and reduce the risk of injury, protecting both our staff and the people we support.

It was great to see such positive engagement and hands-on learning throughout the sessions 👏

A big thank you to Gemma and Catherine for sharing their expertise and supporting our teams to maintain the highest standards of care.

🎉 Celebrating Five Years of Wiltshire Support at Home 🎉

Last week, our South team came together to celebrate an incredible milestone – five years of Wiltshire Support at Home.

We are proud to recognise those dedicated team members who have been with us since the very beginning. Their commitment and passion were honoured with five-year service certificates, a small token of our immense gratitude.

But we couldn’t celebrate without acknowledging all our staff. Those who haven’t yet reached the five-year mark were also presented with certificates in recognition of their valuable contributions so far. Every single member of our team plays a vital role in what we achieve each day.

Without our loyal, dedicated, and compassionate team, Wiltshire Support at Home would not be where it is today, making a real difference and delivering meaningful outcomes for our community.

We also can’t wait for our West and North teams to come together and celebrate this amazing milestone, continuing the recognition of the people who make everything we do possible! 👏

Here’s to the journey so far, and to many more years of supporting people to live well at home!

☀️ Staff Supervisions ☀️

Senior Support Worker Amy enjoyed the beautiful weather at Bourne Hill Gardens today while carrying out a supervision meeting with Ria. 💻 🌿

Supervisions are a key part of our service, providing dedicated time for reflection, support, and ongoing development. They help ensure we continue to deliver high-quality care while supporting staff wellbeing and professional growth.

Great to see flexible working in action in such a lovely setting! 🌼